Our booking terms and conditions make it very clear that we, like most self catering holiday cottages in the UK, strongly advise you to take out a travel insurance policy at or before the time of booking to cover the unexpected eventualities which may arise and preventing you from being able to stay at Dyer’s Cottage Halifax. This is now even more important and there are many companies which now include Covid 19 conditions. Please do your research and find one which covers you against the dreaded ‘ping’ on the app as well as getting ill before your holiday meaning you cannot travel from your home. Or maybe you may become ill whilst staying with us, but government NHS guidance then requires you to return home at once. We are unable to offer refunds for any of these unfortunate possibilities as this is what travel insurance is for. We have always strongly suggested guests take it out but now it is even more important than ever. Many people actually have travel insurance as part of a bank package so why not check it out and see if it covers you fully? If not, do your research and find a policy which does the job. We will only offer refunds in the event of a national lockdown.